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Shipping policy


All orders, whether for parts or whole camera system are shipped F.O.B. Forbest Products Co. in California in us or Forbest Products Co.(Canada) in Ontario in Canada. Freight and transportation as well as freight and transportation insurance are the customer’s sole responsibility. Forbest will insure all shipments for the maximum invoice amount.

C.O.D. shipments are not permitted. Generally Forbest deliver products by UPS in US and by UPS or Canada Post in Canada. Other courier service is possible but extra charge may be needed. A physical street address is required for all addresses and PO Box is not acceptable for delivery. Adult signature is needed for the confirmation of the receipt of products. In case that the customer asks for changing the address after the order is shipped out, customer will pay for the cost of address change.

Basically Forbest deliver items to US customers from US branch and to Canada customers from Canada branch. In the event that there is no stock and customers need the product urgently, we may deliver items by international shipping. Import duties, taxes and brokerage charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer’s responsibility. These charges are normally collected by the delivering shipping company or when you pick the item up. Please do not confuse them for additional shipping charges.


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