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Sales Policy

 

  1. 1. Wholesale and Retail.

Forbest Products Co. (“Forbest”) sells products for business use to resellers and end users with proper business identification, which is required from all customers prior to purchase. Forbest reserves the right to accept or reject any order.

  1. 2. Prices

Prices are listed without including freight, handling fees, taxes, and/or duties, and are subjected to correction or change without notice. Market sensitive commodity products will be priced according to current market conditions. Customer should contact the local Forbest branch (US and Canada Location) or check online at www.forbestusa.net for current pricing.

  1. 3. Sales Tax

Customers are responsible for payment of all applicable state and local taxes, or for providing a valid sales tax exemption certificate.

  1. 4. Payment

Forbest accepts cash, checks, money orders, wire transfer, Visa and MasterCard. All payment must be made in U.S. dollars if the items are shipped from U.S. branch and all payment must be made in Canadian dollars if the items are shipped from Canada branch.

Customer agrees to assume responsibility for, and customer hereby unconditionally guarantees payment of, as provided herein, all purchases made by customer, its subsidiaries and affiliates. Each of customer's subsidiaries and affiliates purchasing from Forbest will be jointly and severally liable for purchases with customer, and customer is also acting as agent for such subsidiaries and affiliates.

  1. 5. Credit Balance

Customer agrees that any credit balance by Forbest will be applied to customer’s account within three (3) months of its issuance.

  1. 6. Cancellation

All product order cancellations must be approved by Forbest, and may be subject to restocking fees and other charges.

  1. 7. Custom Product

Forbest may offer products manufactured or assembled to customers specifications (“Custom Products(s)”) according to customers' request. Within fifteen (15) days of receiving the custom product, the customer must report to Forbest in written form if they are not satisfied with the custom product. If there are not any feedbacks in written form after fifteen (15) days, Forbest regards that the customer is satisfied with the custom product. Forbest One-Year Limited Warranty terms do not cover the loss for the design shortcomings of the custom product. All Custom Products are sold on a “FINAL SALE” basis only, and no cancellations, returns, refunds or credits are allowed, except that the custom product has the major defects of manufacturing. 

 

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